Tag Archive - Gossip

Barriers to Effective Communication

By Steve Laube

It has been said that ninety percent of all problems in the universe are failures in communication. And the other ten percent are failures to understand the failure in communication. In the publishing business, or any business for that matter, this is so true. There are a couple common barriers to effective communication, assumption and expectation.

But I Assumed

Often one party assumes knowledge that the other person does not know. Or someone without knowledge fails to admit their lack and try to fake their way through the situation for fear of being found ignorant. Simple to fix. Just ask if you don’t know and alternatively make sure the other person knows what you are talking about. I learn something new nearly every single day and hope to continue that streak for the rest of my life.

But even  worse, and more common, is assuming the other party is mad at you for some reason. The fear of that “assumed anger” prevents an open dialogue or at least delays it.

Much of our business comes down to relationships and fear or anger prevent them from being healthy.

Tell No Secrets

How much should author friends reveal to each other about contracts or other business dealings when they have business with the same publisher?

I think it is a huge mistake to reveal the amount of your advances to other authors. This is similar to finding out the salary of the co-worker in the office cubicle next to yours. When I was a retail store manager we had major problems when salaries were revealed, a near fist-fight between two people who had been friends.

Money is viewed as a measure of worth; i.e. a measure of the worthiness of your work.

Rumor Control

I was talking with an editor this week who asked me, “How are things going? I hear that your agency is barely making ends meet and that you’ve had to take on other type of work to survive.”

I must admit that I was so startled by this rumor that words nearly failed me.

“Where did you hear that?” I exclaimed.

“Oh it was at a recent writers conference and folks were talking, and your name came up.”

At the risk of sounding defensive, let me set the record straight.