Every traditionally published author needs to understand the principle of “Reserves Against Returns,” which is an integral part of publishing economics. It can reduce the amount of money an author receives in their royalty statement. It is usually a shock and elicits a phone call to their agent crying, “What happened to my money?”
Did you realize that book publishing is the only “hard goods” industry where the product sold by the supplier to a vendor can be returned? This does not happen with electronics, clothing, shoes, handbags, cars, tires–you name it. If it is a durable good, the vendor who buys it owns it (which is why there are outlet malls to sell the remaining inventory) except for books. Somewhere along the line, the publishers agreed to allow stores to return unsold inventory for credit. In one sense, publishers are selling their books on consignment. Bargain books are actually resold by the publisher (after getting returns or to reduce overprinted inventory) to a new specialty bargain bookseller or division of a chain (that buys the bargain books as nonreturnable).
Below is a quote from Merchants of Culture by John B. Thompson (page 18 footnote). I highly recommend the book to anyone interested in the history of publishing and bookselling.
The practice of allowing a bookseller to return stock for full credit has a long history in Europe but was used rarely and half-heartedly by American publishers until the Great Depression of the 1930s, when publishers began experimenting seriously with returns policies as a way of stimulating sales and encouraging booksellers to increase stockholdings. In spring 1930, Putnam, Norton and Knopf all introduced schemes to allow booksellers to return stock for credit or exchange under certain conditions, and in 1932 Viking Press announced that orders for new books would be returnable for a credit of 90 percent of the billed cost.…The practice of returns subsequently became a settled feature of the book trade and marks it out as somewhat unusual among retail sectors.
Consequently, book contracts have a clause allowing the publisher to establish “a reasonable reserve against returns.” By “reserve” they mean a pool of money withheld from the author, holding that money in “reserve.” The clause intends to protect the publisher against paying the author for books that have been shipped and billed to a store but may eventually be returned to the publisher.
Imagine if Walmart purchased 10,000 copies of your book. Everyone celebrates. If you are earning $1.00 in royalty (on average) for every book sold, that means you will receive $10,000 from your publisher at some point. Hooray! Steak dinners for everyone!
But wait.
What if Walmart didn’t sell all the copies they purchased and returned 5,000?
And what if your publisher had already paid you for all 10,000 sold copies? That means your publisher overpaid you by $5,000. Do you have to give that money back? You don’t want their collections agent (his name is Gargantua de Kraken) to come to your door to get their money back.
Instead, the publisher estimates every royalty statement and withholds a “reasonable reserve against returns.” In some situations, it can seem like the publisher abuses the word “reasonable.” One author I know had 70% of their revenue withheld for a complete royalty cycle because their publisher had made a big sale to a big box chain. But is that really abuse of the clause?
The big box retailers are notorious for returning over half of their book purchases.
I don’t begrudge a publisher for holding a reserve. I’d rather they not demand the money back later!
But never fear! If the returns do not use up the reserve, the difference is credited back to the author. Let’s watch the math in the following example:
- The book sold 10,000 copies, which generated $10,000 worth of author earnings in July-December. (This assumes the author earned $1 in royalties for every book sold.)
- The publisher creates a reserve of $5,000 in January in case there are returns after Christmas. This, in essence, means they hold back paying the royalties on 5,000 copies in case a truck full of that book suddenly appears at their warehouse. Meanwhile, they send the author $5,000.
- In January-June $3,000 worth of returns are sent back, which is charged against that reserve. So, the publisher gives back to the author the $2,000 balance in their account.
Does this make sense? I hope so. The bottom line in this example is that the book sold 7,000 copies, and the author earned $7,000.
By the way, lest you think I’m ignoring the E-elephant in the room, e-books technically do not have returns since there is no physical inventory on a shelf to handle. Consequently, there should never be a reserve against returns on e-books. It can happen if a bunch of people return their e-book purchase, but it would be rare if it were thousands of copies.
(This is a heavily updated version of a post published in 2011 and revised in 2018.)
Andrew Budek-Schmeisser
Oy very, reserve against returns!
Avast ye, buckos, what is next?
My writer’s heart within me burns
at pirating of my dear text
sent hopeful to a big-box store,
then left to languish in the gloom,
summarily pushed back out the door
to give The Next Big Thing more room,
and I, the parent of these pages
must pay to take my offspring back.
This truly’s something for the ages,
and someone should get the sack
for promulgating dodge well-learned
to not pay what has not been earned.
Andrew Budek-Schmeisser
Oy very?
It really should have been oy vey,
but SpellCheck compelled me to obey.
Valerie J Riese
This explains why my local bookstores would only take my books on consignment. Thank you for explaining the history and thought process behind reserves.
Kay DiBianca
Thank you, Steve, for this informative article. This is an issue for self-published authors as well as traditional.
When I switched from being traditionally published to indie and listed my books on Ingram Spark. I chose the “No Return” option because of the possibility that returns could mean I would lose money. That’s not a good business model for a self-published author.
What would your advice on the Return option be for Indies?
Jenny Fratzke
I appreciate the updated post, and it makes a lot of sense. I understand a conservative approach to business.